TPG........

[kevindinho]

I thought the TPG call center is in the Philippines, poor Indians

[seiko1]

Have to say...I've been with TPG for quite a while now (over 2 years I think) and never had a problem with them. Use the support email and it's usually pretty good....even when I've moved it's been good.

Sorry to hear you're having problems mate

I never did until I moved
"Supposedly" a Telstra Technician is coming here 28/09/10 to do some bloody thing in regard to home phone.....
A Telstra Technician...............God help us all, I hope it's not one like the guy who was sent to a customers
house....spent an hour trying to connect internet....I fixed it in 5 secs
You would think a Telstra tech would know that it's "not" telstra.com ".au" wouldn't you

"s" for steve, "d" for darren, "s" for steve, 0 0 1........."I can get the 0 0 1"....she says
ok then it's "s" for sierra, "d" for delta, "s" for seirra 0 0 1........"Oh now I understand".... she say's

Whatever you do....don't vary from the robotic script fella's and you'll be fine

[seiko1]

I thought the TPG call center is in the Philippines, poor Indians

I would certainly recognise the Prom de Pil-oPines accent........that aint it at TPG

Remember the TDK does amazing this to my system ad?

All I hear now is TPG does amazing things to my system.........yeah like a nervous breakdown

[seiko1]

It's gets better and better........................
my dads account is paid from my credit card as he is 78 and doesn't have a clue
I changed accounts......so they cancelled all my card payments and his account






Sooooooooooooooo after two weeks of nice the top blew off..........swearing and carrying on still has some pulling power,
he was reconnected in a matter of hours

[hoffy]

All telcos are shit...end of story...specially those bigpond cock smokers

[smithy5]

Trouble with all Telco's is, they get paid by how many calls they take in the call centre, not how many problems they solve

[Supafrog]

Trouble with all Telco's is, they get paid by how many calls they take in the call centre, not how many problems they solve

I've worked for a few telcos... AND managed ot solve 'a few' problems

[seiko1]

Well FMD it's on....just one little teething problem...
they forgot to activate it
only took twenty mins on the phone and it's FINALLY done.
Very fast, I like it.....lot's

[gigksrc]

This reminds me of when I had the brilliant idea of using my maiden name to make it easier & every time I did people asked me how to spell Armstrong ????????????????????????
Is it me or is it brain surgery.

[seiko1]

You wouldn't believe it...................the saga continues
I noticed on my credit card statement that they had been charging me $59.95....twice a mont h
Turns out the cockheads have two accounts for me, sds01 and sds001.
If they have mail marshall...the last e-mail I sent will not get thro ugh
Thay even sent me a $40 bill to disconnect the old one which they should have disconnected when I changed fucken States, not just fucken addresses

[seiko1]

Don't use iexplorer 9 beta...it puts the smileys have way through the last word you wrote ffs

[aardvark]

I just made some inquiries with TPG to see what they can offer me. I have been with Exetel since 2006, but the TPG plans seem to be quite good value for money.. unless they charge you twice a month.

[seiko1]

I just made some inquiries with TPG to see what they can offer me. I have been with Exetel since 2006, but the TPG plans seem to be quite good value for money.. unless they charge you twice a month.

Do you know how hard it is to rewrite an e-mail not using foul language when you are really wound up?
It came back with "TPG reserves the right not to expose it's employees to such language"
What a fucken joke, I sent back (which was pointless but satisfying) " I reserve the right as an Australian Citizern not to be fucked around with,
by a bunch of completely incompetent fucken curry munching cunts!!!!)
Ar ghhh! thats just so much better

[hoffy]

Haha, i have same probs, every month they charge me twice then refund me half after i ring up, this has happened every month for 18 months .. The IT fukwits that design these billing systems should be shot, farkin morons..

[Reedy]

The short of the long is they provide a decent service but shit support. It is terrible, the only time you get decent support is with a coperate account and then you get to speak to an engineer located in ryde.

I just made some inquiries with TPG to see what they can offer me. I have been with Exetel since 2006, but the TPG plans seem to be quite good value for money.. unless they charge you twice a month.

I have many clients with TPG but I have an account manager At home I am with exetel and can't fault these guys. Shit just works, a god send in the world of IT. I dont mind paying 85 bucks a month for unlimited access with my little 877 router, its uptime could go months at a time with out a reload.