I must be a slow learner, for the third year in a row, I purchased bar SBK tickets for the supers. For the third year in a row, I couldn't gain a seat for love nor money in the designated areas. As such I have just written a complaint in to the organisers expressing my dissatisfaction and requesting a refund for the difference of what I paid and what I got! I'll let you know 1.if I get a response and 2. what the end result is if I do!!!
I'm not holding my breath though!!
Good morning, just a quick note to both congratulate you and berate you for your fantastic organization of the World Superbike weekend yet again. Thanks for the great weather on Saturday and Sunday you did well. As always we attended both Saturday and Sunday and viewed all the practice, qualifying, racing and the trade stands as well as some other off track activities. This year, my wife and I again chose to purchase “Bar SBK” tickets. In previous years we have done the same thing and each year we have been the recipients of what we could only describe as “Not getting what we paid for!!” Bar SBK is advertised as an opportunity to take refuge, rest, relax, sit and watch the action and the big screens while enjoying a drink. Well, sure, I got into the “Bar SBK” area without issue, but this is where it all came undone as far as getting what you pay for. At each of the three “Bar SBK” areas, we were unable to obtain a seat! There was an amazing amount of space available for more people to fit into each area, however, there were twice the amount of people as there were chairs available. It would have been the same effect for us to not pay the extra and sit on the fence and get our drinks from the standard bar areas. It was very obvious, even to the security guards, who attempted to arrange more chairs after numerous complaints from other “Bar SBK” patrons, unsuccessfully however.
We were also restricted to drinking either Bourbon or beer!! All three locations did not have water available from about 11.00am onwards!!! I am pretty sure this is contrary to the ethical service of alcohol!! This is the third year we have paid the extra for “Bar SBK” and this is the third year that we have failed to receive what we consider, we paid to get! In the end, my wife was unable to attend race day, due to the lack of advertised facilities. We were both incredibly disappointed especially considering the weather which we could have enjoyed also! As a motorcycling event goes, we feel that you do a fantastic job in most areas and provide excellent facilities elsewhere, however, we do feel that on each of the three occasions that we have attended and spent the extra for the “Bar SBK” tickets, we have on each occasion not received what we paid for. We continued to buy the “Bar SBK” tickets in the hope that you would improve things, perhaps we are slow learners, however we are out of patience and doubt unless you can guarantee a significant improvement, that we will patronize this product again. With that, I would like to request a refund for the difference in the standard passes and bar SBK passes. As I no longer have receipts for 2006 or 2007, I would only request 2008 tickets be adjusted. I will provide proof of purchase when requested.
I look forward to your response and some resolution of this matter.
"I hate to advocate drugs, alcohol, violence or insanity to anyone, but they've always worked for me" Hunter S. Thompson.
There are really only two questions in life. 1.Which way do i go? 2.What is the lap record?
