Well, I'm about to test the system.

Felix · Post by **Felix** » Mon Jun 27, 2005 2:54 pm

Keep the bike locked up where no-one can get to it and potentially tamper with it, until then. If they are smart, and transport agrees with you, they'll probably have to fix everything at their expense, unfortunately you wont be able to get someone else to do the work and have them pay for it. The only other option you'd have is to get them to supply you with part required for repair.

If it is really bad, get your money back and find another one.

ty · Post by ty » Mon Jun 27, 2005 3:17 pm

diesel wrote:for example, I would find it hard to believe ur tyres would become unroadworthy in 30days.

that example depends on how much you travel though doesn't it?
for example I go through a new front every 2 months, having to replace tyres within 30 days of a bike purchase is then quite likely.
ty

HemiDuty · Post by **HemiDuty** » Mon Jun 27, 2005 4:45 pm

Yeah burnouts do not help either.

Shifty · Post by **Shifty** » Mon Jun 27, 2005 6:14 pm

As long as it gets fixed I'm happy. Although it's a shame as I want to do the ZZR front end swap, pity to junk rotors that are a few months old. Ah well, I'll see how it feels with a new tyre, new discs and new fork seals. Front end actually feels quite good, just that there's that oil leak so I'd imagine it's only going to get worse.

Neka79 · Post by **Neka79** » Tue Jun 28, 2005 9:27 pm

good luck mate..hope it works out for ya....keep us posted...
isnt that wot a RWC is for?? ppl who dont know (or have time to inspect closely??)

Shifty · Post by **Shifty** » Wed Jun 29, 2005 8:24 am

Well thus far the response from QLD Transport is that it's my problem, and I have been treated like a complete idiot. I have established that Safety Certificates are little more than another form of road-based tax collection (safety cert, transfer fee, stamp duty on purchase price, then rego, then tax on our insurance, then tax on the fuel, the tyres, etc, etc, etc...) and they do not offer the consumer any protection.

Basically unless you make a complaint ON THE DAY OF THE INSPECTION you're rooted. Still, I'm going to try my luck... form is in the post today and I scammed the name, email address and direct line of the person who is dealing with the complaint so at least I won't be stuck in a phone system when I follow up in the next few days.

I haven't received it yet, but they have sent me a booklet in the mail "Buying a vehicle by Private sale" which I am sure is going to (a) be worded like I'm a moron and (b) give me no joy at all.

So far, the system doesn't work!

mike-s · Post by **mike-s** » Wed Jun 29, 2005 8:35 am

Ugh!!! was the guy helpfull? or was he acting very "oh, whatever..." about it?

Felix · Post by **Felix** » Wed Jun 29, 2005 9:14 am

Who did you talk to at Qld Transport? Sounds like the complete opposite of what they told me. I'll give you a hint with dealing with g'vmt departments - keep trying until you get someone who knows what they are talking about, and some offices are crap as they are run crap, but others can be terrific.

Case in point - Tewantin office well known for having the surliest, nastiest people going. Gympie has the most helpful people I have ever encountered in a g'vmt department. EVER. Don't give up yet.

Shifty · Post by **Shifty** » Wed Jun 29, 2005 1:12 pm

I spoke to the head of Inspection Compliance. She may be important but she gave the impression she thought I was an idiot.

Just going to post the stuff now, should hear early next week.

Felix · Post by **Felix** » Wed Jun 29, 2005 1:29 pm

You've actually picked a bad time of year to have a problem

It is end of financial year. I kid you not. Find someone else, she's probably too busy balancing books...we have a lot of that going on here, I doubt they would be any different.

Barrabob · Post by **Barrabob** » Wed Jun 29, 2005 1:36 pm

Whats wrong with the rotors are they warped or undersized?

Its easy enough to get a leaky fork seal through you just wipe it with a rag before you give it too them and they cant see the leak but thats no good to you having fork oil dribbleing into the brake pads.

Good luck with it but if its really that bad i would be going back to the dude you got it off and having a chat because it sounds like a moneypit and after spending copious quantities of money you will end up with a very expensive old bike.

Possibly a nice old bike but a old bike all the same.

Shifty · Post by **Shifty** » Thu Jun 30, 2005 8:33 am

Well they will have the written complaint and their official form today as it was sent Express Post yesterday from Brisbane -> Brisbane to be safe.

I will follow her up tomorrow and see what the go is.

The front rotors are warped (can see just by looking, big sections on each aren't "clean" like the contact surface) and the rear is undersize.

Felix · Post by **Felix** » Thu Jun 30, 2005 9:34 am

Shifty wrote:Well they will have the written complaint and their official form today as it was sent Express Post yesterday from Brisbane -> Brisbane to be safe.

HEHEHE!!

You ever used "Express" post before?

HAWHAWHAW!!!

Almost always one day later than normal post, but at least they guarantee delivery.

sorry I didn't get much sleep last night

Shifty · Post by **Shifty** » Thu Jun 30, 2005 1:57 pm

[/quote]At least they guarantee delivery.[quote]

Yeah, if it doesn't get delivered on time they give you another useless Express Post envelope!!

Shifty · Post by **Shifty** » Mon Jul 11, 2005 10:48 am

OK, here's the official deal.

1. You contact QLD transport to lodge a complaint.
2. They send you a form to officialise the complaint.
3. Upon receipt of the complaint and a copy of the Safety Certificate in question, QLD Transport will come out to inspect the vehicle.
4. The QLD Transport representative will give the vehicle the equivalent of a Safety Certificate inspection and note any unsatisfactory items. Any unsatisfactory items will result in a Defect Notice being issued for the vehicle.
5. The vehicle is then taken (by you) to a mechanic to quote on the necessary repairs.
6. You then have to state your case at the Small Claims Tribunal for the amount of the repairs.
7. You get paid out the money for the repairs and live happily ever after.

Today is Point 4... talk about a long and slow process! I'm wolfing down some lunch on my morning break as I don't expect to get any spare change from my lunch break!