BAD Yamaha Dealer

Saki · Post by **Saki** » Tue Jul 25, 2006 4:21 pm

OMG,
i just rang Sensis to put me through toa Kawasaki dealer in Melb and they gave me a Yamaha place and i questioend them askin
"Would they sell Kawa's tho"
they said yes.... so watever got connected..
Anyway i asked about 636's and they are like wat do u want one of them for... i said Cause they are an awesome bike, and they are like Compared to an 06 R6 mate, there shit.
So i asked.. why are they shit.. oh mate Kawa's have always been reknowned for being a cheaper bike... even tho i got quoted $13,500 unregod for a new 636 and $14.400 new, compared to the R6 $13,900..
i just thought it was rude of him critise another brand like that in order to get some sales.. i bet he has never ridden one.

has anyone else had this kind of experience ?

mike-s · Post by **mike-s** » Tue Jul 25, 2006 4:45 pm

i'd say arrogance on the part of the individual, they cant all be tarred with the same brush, unless you call a few different times and get people being a prat on the phone.

Also another thought, it may be that they think if your calling on the phone, your a timewaster, so why go to any effort? think about how many tyre kickers there are out there.

Buck · Post by **Buck** » Tue Jul 25, 2006 6:12 pm

Not a bad dealer just doing their job selling their bikes.

Why again did you ring a Yamaha dealer?

I dont understand your grip, lucky you didnt ring
a hog shop,

Saki · Post by **Saki** » Tue Jul 25, 2006 6:13 pm

Just cause i ring via fone shouldn't change the level of customer service u get. I know they would get heaps of tyre kickers!!

Saki · Post by **Saki** » Tue Jul 25, 2006 6:14 pm

Buck wrote:Not a bad dealer just doing their job selling their bikes.

Why again did you ring a Yamaha dealer?

I dont understand your grip, lucky you didnt ring
a hog shop,

i rang Direct. Assist and they said that this yami shop would sell kawa's and where certain on it so i just said right connect me!

I-K · Post by **I-K** » Tue Jul 25, 2006 7:04 pm

Saki wrote:I rang Direct. Assist and they said that this yami shop would sell kawa's and where certain on it so i just said right connect me!

http://www.kawasaki.com.au

"Dealers" Tab.

"Motorcycles" radio button.

Set "Postcode"=3000 for Melbourne City.

Click on "More Dealers".

Six hits. Of them, three have "Kawasaki" in their trading name, so they'd show up in a White Pages or Yellow Pages online seach with "Kawasaki" as the parameter.

Given that,
1. What the hell are you using directory assistance for?
2. Why the seeming surprise that they got it wrong?
3. Why the surprise that a shop rubbished a brand that they don't sell?

red_dave · Post by **red_dave** » Tue Jul 25, 2006 7:41 pm

Don't forget that Honda and Yamaha have more money to throw at the dealers...

You know, free shirts, free lunches etc...

Saki · Post by **Saki** » Tue Jul 25, 2006 8:00 pm

No its bad Sensis. i Work for Vodafone in Direct Assist and i always seem to get it right 99% of the time so i don't see why the people that write the phone books should get it wrong!!

Thats not my point tho!

Johnnie5 · Post by **Johnnie5** » Tue Jul 25, 2006 8:04 pm

OMG you joking they dont sell kwakas

ever thought about what the guy on the phone was thinking ?

whats this knob ringing us for and asking about a kwaka

SocialSecurity · Post by **SocialSecurity** » Tue Jul 25, 2006 8:41 pm

lol yeah you were kinda asking for it

but you cant blame a dealer for spewing bullshit, its their job

i once had a suzuki dealer tell me that spewzooks had easily the same build quality to the other three jap manufacturers, and their resale values were just as good

SIF!

Neka79 · Post by **Neka79** » Tue Jul 25, 2006 9:02 pm

firstly...
how the fuk would sensis kno what brands a bike shop sells??... if my mrs rang & asked u what brand of designer handbags myer sells would u kno??

secondly...
i work in retail..tho my boss MAKES us answer the phone as priority, i give preferance to the ppl who arent too lazy to get off their ass & come shop...

thirdly...
do u kno how often industry ppl "shop" each other to see what deals etc they have on??

fourthly...
sales ppl have to put up with dick heads all day, and establish how much time to spend with a customer. he was simply qualifying u- are u worth trying to convert to a profitable queery , or are u wasting his time

filthily...
u bagged his product, and maybe insulted him..of course he's going to stand up for it, it pays for his food/bills/family etc..

this wasnt intended as an insult etc, im just explaining from a sales person's point of view (i use to sell bikes, and put up with similar all day, or sum toss who had no idea why he wanted the R1, cept cos he thought the girls like em more etc)

mrmina · Post by **mrmina** » Wed Jul 26, 2006 6:35 pm

i thought that no one else was allowed to seel kawaka's except for a dedicated kwaka shop.

if it was me on the phone i would of spun crap too

Johnnie5 · Post by **Johnnie5** » Wed Jul 26, 2006 7:33 pm

mrmina wrote:i thought that no one else was allowed to seel kawaka's except for a dedicated kwaka shop.

if it was me on the phone i would of spun crap too

syd shitty sells kwaka and IIRC yamaha and suzuki out of the one store

Buck · Post by **Buck** » Wed Jul 26, 2006 9:04 pm

Think about a local dealer too coz your going to pay a mainland
dude for aftersales they cant provide. Worth a thought on
a newy!

The ZX636 rocks.

Steve

blackninja · Post by **blackninja** » Thu Jul 27, 2006 1:45 pm

up here here we got pro honda pro yamaha and pro kawasaki sounds abit like its all one company

if you rang yamaha here asking for a 636 they prolly say hang on ill put ya through to kawasaki