Dutch wrote:and kograh scm to be just plain unhelpful. But i supose it depends on the salesman you get when you visit.
i regularly go to SCM Kogerah once every month or so for parts/consumables as it is just down the road from my place. I think 9/10 times as i walk through the showroom not even in bike gear (parked my car out the back) i get a sales bloke/gal asking me if i was ok. And when i decided to do the sit-on on about 15 different model bikes i was asked twice if i needed a hand (once at the new-bike area, once at the 2nd hand area, the guys at the latter seem to be more approachable to me). But yeah, i guess it's who you get really.
Oh and i once bought a bike from Scotts motorcycles just a bit further up the road (never again), i swear the bloke was frigging plastered when he went to go through the paperwork with me!!!