Warning, this thread may contain coarse language (L)

[mick_dundee]

Well the battle/war has been run and won!!!! My mother will get a $10 refund on her next home bill. This of course goes no way towards fixing up Telstra's processes but that's an undertaking that I wouldn't attempt for less than 500k per annum

[Smitty]

...........classic Mick

and for anyone here who works for Telstra who wonders why 99.9% of humans in Oz despise your organization
now you know why............



me ?
I left them 10 years ago...sumfing like that
(but work provides me with a phone on a Telstra account and as a BIG Corporate..Telstra obeys us)

[mick_dundee]

...........classic Mick

and for anyone here who works for Telstra who wonders why 99.9% of humans in Oz despise your organization
now you know why............

Yeah nothing personal but your organisation is seriously FUBAR. Buy a NEW phone, can't call out till it's activated, call 125 887 for activation, call 125 887, can't call out till it's activated, call 125 887 for activation, repeat endlessly..

Nothing a bomb wouldn't fix!!! A bomb for every exchange of course.. share and share alike.

[seiko1]

Nothing personal my arse...................Fuck Telstra, bunch of useless bastards

[bonester]

Similar thing happened to me with Telstra recently except they decided to upgrade their accounts the weekend I needed a new phone and was blocked from my number for three days....fucking great thing when you are in business! Don't get me started. Rudest staff ever at the Telstra shop- when I complained to the manager about the disinterest and rudeness of his staff member he said' she just doesn't like serving clients like you!' It is apparently Ok for staff to roll their eyes at you, shrug their shoulders, give you dirty looks and walk off without any excusing themselves or explanation of what they are doing. Over an hour on the phone to Telstra with non- english speaking staff to no avail....

[Saki]

i used to work for Vodafone doing all that shit, basically the way it works is, the carrier taking YOUR number has to ask the carrier losing hte number for the port, the loser accepts and end of story, new number carries over and away you go.

Problem is, the big telco's have massive servers running everything and being such reliable systems when they dont want to work, they wont and shit gets backed up for hours even days and nothing will happen!

So if its done properly that stuff can still happen! If its done incorrectly then it will never happen!