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FM Helmet after sales

Posted: Mon Nov 01, 2004 11:25 pm
by Rossi
Righteeo !
as some of you know I managed to let me lid roll off of the chair which damaged the fins on the top :cry:
I emailed FM and explained the situation asking if there was a chance of getting a replacement ?
Guess what I got in the post this am...........ding !
new set of fins free of charge posted to Aus from the UK !!
Just got round to sticking the buggers on and it'll be like new when the glue has set.

re: FM Helmet after sales

Posted: Mon Nov 01, 2004 11:52 pm
by Quarkz
Nice to see a company backing up it's product. Kudos to them for that. Bet you're a happy bugger!

re: FM Helmet after sales

Posted: Tue Nov 02, 2004 11:01 am
by aardvark
At the end of the day the fins probably cost them 50cents. A couple of dollars postage wouldn't exactly kill them. But the value of a happy customer is priceless.

re: FM Helmet after sales

Posted: Tue Nov 02, 2004 12:27 pm
by mrmina
i agree jase.

i'm glad u got ur fins fixed rossi. i seen the tear in ur eye when u dropped it.

re: FM Helmet after sales

Posted: Tue Nov 02, 2004 9:43 pm
by Smitty
rossi

is this a UK or Aussie helmet?
make sure it has an AS sticker...


cheers

Re: FM Helmet after sales

Posted: Tue Nov 02, 2004 10:14 pm
by Neka79
my last 2 havent had one..i hate the sticker so i take it off, and use big
kevs goo remover to get all the shit off...ive never been checked on it,
even at a track day!!..mind u it still has the tag inside the lid...
Neka
2000 CBR 929RR
1988 KDX200 thrasher
1996 VS SERIES 2 UTE
"dont hate me cos im sexy, hate me cos ur mrs thinks im sexy"



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