Kawasaki Sportsbike Riders Club - Australia - Online Forum

Posted: **Wed Jan 10, 2007 5:56 am**

Paulie wrote:WELL!!! I should have listened to good reason and what ya,ll had to say.. but NOOOOOOO I thought i'll just pay that little bit extra and get the dealer service-will look better when it comes time to sell the car and blah blah blah... so I have decided to NEVER EVER go back to LANDER MITSUBISHI at blacktown... heres why

They supposedly did the log book servuice and gave me the printout of what was done/checked. Not being a mechanic but being skeptical because it was ready in 2.5 hours after they told me it would be there most of the day i checked a few EASY things that were on the list such as...

CHECKED ALL LIGHTS (as per book). I have a blown high beam bulb which was blown before I took the car in for the 15,000km service-they missed it then and of course they MISSED it again. So... they obviously didnt check the lights on 2 occasions.

CHECKED/TOPPED UP BATTERY LEVELS: (as per book).. I had a look and lo and behold.. the fluids are BELOW the LOW mark... so obvously they didnt bother checking the battery fluid levels.

CHECKED/REPACKED wheel bearing/ drive shaft boots (as per book). Now, I asked my old man and he said that they have to take the wheels off the car to do this? BUT of course the wheels havent even been touched (covered in brake dust-no fnger prints) So obviously they couldnt have checked/repacked wheel bearings/shaft boots>?

CHECKED TYRE PRESSURE: The car felt a lil odd so i took it in to check the tyre pressures at a servo. And the tyres were below the manufacturers specs. though i run on 36psi as my tyre mate told me too. So obviously they didnt bother to check the tyre pressue.

CARRIED out road test.... ODOMETRE went up like 20metres.... does driving the car from the parking lot next to the service centre inside count as a road test?

The only easily checkable items which were done that I could see was the engine oil was changed, and the air filter replaced. (I didnt go about getting under the car or pulling out spark plugs) . Oh and they topped up the window washing fluid! YAY!

So yeah, from now on I aint gonna bother paying the extra $$ for dealer servicing and will take it to someone who will actually WORK for their money,

The public relations lady rang me yesterday to ask if i was "very happy with my service"... naturally, I told her all of the above and she said she,ll pass it on to the service manager who of course has not rung me.

Not impressed AT ALL. t also makes me wonder if they replaced my clutch springs 15,000 kms ago as they said they were going to. They said they,d need the car overnite then rang me 3 hours later and said that the service AND the clutch thing were done. Apparently whatever the issue with the clutch was they had to drop the engine out to get to it..

GRRRR... maakes me angry...

Sorry.... end of rant

so why havent you gone back in there , spoken to the service manager about this , demanded a full refund since they obviously have not done anything more then change the oil

oh we will get it sorted for you

not fucking likely mate , you will provide a full refund and i will have the service performed somewhere else that is capable of doing something as simple as checking lights and batteries

Posted: **Wed Jan 10, 2007 7:31 am**

That sucks, sorry you had to have this happen.

Dealer services and extended warranty mean didly squat when you sell a car IMO, look for regular oil changes is the main thing along with fluid levels and greasing if required.

Do a course at TAFE and do this yourself, you will save thousands of $$$$ and compared to what you might loose on the value of the car is nothing in comparrison.

Dealers suk majorly. Yes I have been burnt too many times.

Posted: **Wed Jan 10, 2007 9:49 pm**

that's crap - go back and demand an explanation like I did when I got my car back once and as I approached a red light, I went to slow to a stop only to find - no breaks - I wasn't going fast so geared it down and applied the handbrake gently. Rang the place and demanded they come and pick up the car immediately. On getting back to the workshop, head mechanic comes out with break pads and says "ah - I wondered who's these were"..

After I complained to the VACC, he got fined and lost his licence.

Posted: **Wed Jan 10, 2007 11:02 pm**

i agree with Johnnie... id be demanding my $$ back..its not good enuf....

i guess theres an upside to my local ultra tune always ringing me and saying "mate ur brake pads are stuffed and i really wanna put sum new ones in it" and such...

Posted: **Thu Jan 11, 2007 10:21 am**

I just had my car serviced - major for 45000km. Was about $450 which included spark plugs and fuel injection service.

When I called them (Hyundai) they said I could take it to another mechanic and the warranty is still valid

IF

they use genuine Hyundai parts - and you need to keep the receipts etc.
So just watch that and you'll be fine

Posted: **Thu Jan 11, 2007 11:57 am**

Different dealers can charge more than others. E.g. my Nissan 4WD, 40,000 km service (major), one dealer quoted $150.00 more than another so it pays to shop around between dealers.

Posted: **Mon Jan 15, 2007 9:38 pm**

I need a tune up for a 1995 Magna TS, V6 manual, 3.0L.

Any recomendation in Brisbane?

Kawasaki Sportsbike Riders Club - Australia - Online Forum

Car Service-Should I Find Cheaper?