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Posted: Mon Feb 12, 2007 6:37 am
by ttc
Not sure on that Poyda re the kwakka Au thing.

I have to go away for work for a few days, will be making some phone calls when i get back :)

Bob the timing chain was an option on the list, and the mechanic who serviced it still thinks it's the likeliest thing, but that doesn't explain how the crc started it.

Posted: Mon Feb 12, 2007 7:47 am
by Barrabob
well Tanya I actually think billy mac is a good fella having had a chat to him a few times but they also might tell you anything because they like things to disappear down the back of the workshop behind little plastic chains.

poyda i rode my 6r from armidale to brisbane and it was bucketing down rain the whole way and i wasn't going slow but it didn't suffer any.

Inside the airbox the first thing the water would hit is a deflecter that would make it settle into the bottom of the box and run out of the supplied drain hole.

then once in the airbox the filter is in the top of box so it cant run up hill to get there...the only way to get water into the throttle bodies is to flood it with a very large volume of water and i dont think a garden hose would do it either.

Posted: Mon Feb 12, 2007 8:31 am
by damo137
Hey Tanya, sorry to hear this. I would go straight to the top. Contact Kawasaki Japan and attach this post as well. If they don't sort this out well then I'm buying a Honda.....

Ps. I once had a problem with a helmet and went straight to the manufacturer in Italy. I received a new visor and bits the very next day via express post....

Posted: Mon Feb 12, 2007 9:49 am
by Gosling1
smek wrote:
bassmaniac69 wrote: My local Kawasaki dealer (Canberra Motorcycle centre) seems to be pretty decent (other ACT guys may disagree!) and look after me.
spent a bit of time in there during our summer trip.. I thought the place and people were great! wish it was my local kwaka shop (that might change once I had to deal with the workshop though, who knows)
The workshop is just as good as the shopfront. They are a great dealer who have *never* stuffed me around in >25 years.

8)

Posted: Mon Feb 12, 2007 10:04 am
by MickLC
Gosling1 wrote:
smek wrote:
bassmaniac69 wrote: My local Kawasaki dealer (Canberra Motorcycle centre) seems to be pretty decent (other ACT guys may disagree!) and look after me.
spent a bit of time in there during our summer trip.. I thought the place and people were great! wish it was my local kwaka shop (that might change once I had to deal with the workshop though, who knows)
The workshop is just as good as the shopfront. They are a great dealer who have *never* stuffed me around in >25 years.

8)
Yeah, they've looked after me pretty well too, and have certainly been good about the warranty claims I've had for the cracked plastic on the 10...which leads me to believe that Kwaka Oz just go off, and back, what the dealer says in most situations.

Posted: Mon Feb 12, 2007 11:40 am
by ZXR750
bassmaniac69 wrote:Not a good situation really, it can be really frustrating and sometimes it takes a kick in the ass to get things going on their behalf!

My local Kawasaki dealer (Canberra Motorcycle centre) seems to be pretty decent (other ACT guys may disagree!) and look after me. I had some trouble with my VTR after a major service once (I do all the minor myself) and it took them 2 days worth of labour to fix it and didn't charge a thing to me, which i thought it was fair.

So not all shops are bad but I am sure the good ones are far and few between!

Puzzling though - it sounds like you have a personal relationship with them if they let you help put your pipes on the bike, you would think this would count for something??
I could not agree more. Mike and the guys at Canberra are great. If it was not so far to take my bike they would get all of my service.

Posted: Mon Feb 12, 2007 11:47 am
by ZXR750
As for after market additions affecting warranty the answer is they do. But only if the parts are related to the damage. If the after market parts cause the damage or cause progressive damage then they will not cover the repairs under warranty. This is worth chasing and if Kawasaki don't come to the party then I would threaten them with legal action. If you have half a case you will win. The little guy always does.
Try speaking to the manager of Technical services first. If you get no satisfaction try the National manager. This should be done before threatening with legal action.

Posted: Mon Feb 12, 2007 11:51 am
by shadowzx9
Ive had a couple warranty claims on jezzabelle

First one was within the first week, parked it, was riding the 10 (04 model) mostly at the time, came back from a weekend of lunacy and found my beautiful 12 sitting in a 3 foot wide pool of fuel

>Insert much swearing and backing off due to lit cigarette dangling from lips>

Ring Parramatta Kawasaki (before Team Moto) - Bring Bike down asap, did so, scratching of heads was done, kawasaki was called, kawasaki ummed and ahhed to which i flipped out and grabbed the phone and asked in very direct terms if the person had a desire to be anally raped by a dick fit for an elephant when consumer affairs got a hold of this, new fuel tank arrived 3 hours later

Second one was those stupid bolts that stick out of the ducktail, one of the caged nut things that sits in the sub frame has spun, team moto wont fix it coz they dont have the rivet type gun thingy to put a new one in :x
still no joy on that one

3rd one was the red lead going to the tail lights, it pulled out of the light socket and shorted out the PC3, Kawasaki ummed and ahhed because of undertail fitted to which i responded to the mechanic, dont give me the shits, that wire hasnt been touched since you used it to power the PC3, so i dont give 2 fucks whos paying for it but one of you is.
Wiring loom for ducktail replaced next day

Kawasaki are fine, so long as you deal with em with a blunt instrument, and have enough knowledge to know when theyre trying to bullshit you

Posted: Mon Feb 12, 2007 6:26 pm
by Neka79
woo hoo.,..anally rape them with a large penis Tan...and if u cant, ill offer my services !!

Posted: Mon Feb 12, 2007 8:48 pm
by Gosling1
shadowzx9 wrote:......Second one was those stupid bolts that stick out of the ducktail, one of the caged nut things that sits in the sub frame has spun, team moto wont fix it coz they dont have the rivet type gun thingy to put a new one in :x still no joy on that one.....
I had the same problem. Its a bitch, but Araldite is your *only* friend in this situation. And don't tighten the fixing up too tight......

BTW sounds like you have the Service Department sorted out :shock: XXbazooka.gif ky.gif 5butthead.gif

8)

Posted: Mon Feb 12, 2007 9:08 pm
by shadowzx9
there is a time and a place for finesse

so ive been told

I own a zx12, we are not known for our patience or for our finesse :twisted:

Posted: Mon Feb 12, 2007 9:29 pm
by Gosling1
:lol: :lol: we need to go for a ride mate, you sound like a typical ZX12 owner............pigheaded obnoxious opinionated bastard !!! :wink:


8)

Posted: Mon Feb 12, 2007 9:35 pm
by Neka79
Gosling1 wrote::lol: :lol: we need to go for a ride mate, you sound like a typical ZX12 owner............pigheaded obnoxious opinionated bastard !!! :wink:


8)
he'll fit right in with the rest of u guys!!

Posted: Wed Feb 14, 2007 2:53 pm
by shadowzx9
Im not a bastard, parents were married 3 whole months before i was born

and if by fitting in you mean skooling the hondas, i hope so, but i do get a warm fuzzy laying smackdown on R1's

Posted: Wed Feb 14, 2007 6:51 pm
by ttc
OK update, I've been away for 3 days :)

I talked to Tony at Midtown Kawasaki yesterday, yes he says, we've had that before, and no way is it caused by you washing the bike or water in any way.

I'm not technical, but basically something in the fuel causes a build up somewhere in the fuel system. It then causes the fuel to flood the engine, washing the rings out, therefore no compression. This explains why the bike started, then stopped, when it started basically the heavens opened and it got too much fuel.
The crc got the rings to come good again, he said they normally use oil.

It has been reported to Kawasaki as something they do, so they do know about it, just refused to listen to me.

Tony said he was talking to Kawasaki later that day(the guy who's giving me the run around), and he'd mention it to them.. They sent me an email monday, haven't had one since..