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Re: TPG........

Posted: Tue Sep 21, 2010 10:00 pm
by kevindinho
I thought the TPG call center is in the Philippines, poor Indians

Re: TPG........

Posted: Tue Sep 21, 2010 10:57 pm
by seiko1
waynemorgan wrote:Have to say...I've been with TPG for quite a while now (over 2 years I think) and never had a problem with them. Use the support email and it's usually pretty good....even when I've moved it's been good.

Sorry to hear you're having problems mate :(
I never did until I moved :shock:
"Supposedly" a Telstra Technician is coming here 28/09/10 to do some bloody thing in regard to home phone.....
A Telstra Technician...............God help us all, I hope it's not one like the guy who was sent to a customers
house....spent an hour trying to connect internet....I fixed it in 5 secs :shock:
You would think a Telstra tech would know that it's "not" telstra.com ".au" wouldn't you :lol:

"s" for steve, "d" for darren, "s" for steve, 0 0 1........."I can get the 0 0 1"....she says
ok then it's "s" for sierra, "d" for delta, "s" for seirra 0 0 1........"Oh now I understand".... she say's :lol: :lol:

Whatever you do....don't vary from the robotic script fella's and you'll be fine :kuda: :lol:

Re: TPG........

Posted: Tue Sep 21, 2010 11:00 pm
by seiko1
kevindinho wrote:I thought the TPG call center is in the Philippines, poor Indians
I would certainly recognise the Prom de Pil-oPines accent........that aint it at TPG

Remember the TDK does amazing this to my system ad?

All I hear now is TPG does amazing things to my system.........yeah like a nervous breakdown :roll: :lol:

Re: TPG........

Posted: Wed Sep 22, 2010 9:34 pm
by seiko1
It's gets better and better........................
my dads account is paid from my credit card as he is 78 and doesn't have a clue :?
I changed accounts......so they cancelled all my card payments and his account :roll:






Sooooooooooooooo after two weeks of nice the top blew off..........swearing and carrying on still has some pulling power,
he was reconnected in a matter of hours :lol: :lol: :lol: :roll:

Re: TPG........

Posted: Wed Sep 22, 2010 11:20 pm
by hoffy
All telcos are shit...end of story...specially those bigpond cock smokers

Re: TPG........

Posted: Thu Sep 23, 2010 4:01 am
by smithy5
Trouble with all Telco's is, they get paid by how many calls they take in the call centre, not how many problems they solve

Re: TPG........

Posted: Thu Sep 23, 2010 12:40 pm
by Supafrog
smithy5 wrote:Trouble with all Telco's is, they get paid by how many calls they take in the call centre, not how many problems they solve
I've worked for a few telcos... AND managed ot solve 'a few' problems :lol: :D

Re: TPG........

Posted: Tue Sep 28, 2010 9:08 pm
by seiko1
Well FMD it's on....just one little teething problem...
they forgot to activate it :roll:
only took twenty mins on the phone and it's FINALLY done.
Very fast, I like it.....lot's :D

Re: TPG........

Posted: Tue Sep 28, 2010 10:01 pm
by gigksrc
This reminds me of when I had the brilliant idea of using my maiden name to make it easier & every time I did people asked me how to spell Armstrong ????????????????????????
Is it me or is it brain surgery.

Re: TPG........

Posted: Wed Oct 27, 2010 12:23 pm
by seiko1
You wouldn't believe it...................the saga continues :x
I noticed on my credit card statement that they had been charging me $59.95....twice a mont :shock: h
Turns out the cockheads have two accounts for me, sds01 and sds001.
If they have mail marshall...the last e-mail I sent will not get thro :twisted: ugh
Thay even sent me a $40 bill to disconnect the old one which they should have disconnected when I changed fucken States, not just fucken addresses :x :x :x :x :x :x :x :x :x :x :x :x :x :x :x

Re: TPG........

Posted: Wed Oct 27, 2010 12:25 pm
by seiko1
Don't use iexplorer 9 beta...it puts the smileys have way through the last word you wrote ffs

Re: TPG........

Posted: Wed Oct 27, 2010 12:30 pm
by aardvark
I just made some inquiries with TPG to see what they can offer me. I have been with Exetel since 2006, but the TPG plans seem to be quite good value for money.. unless they charge you twice a month. :)

Re: TPG........

Posted: Wed Oct 27, 2010 1:01 pm
by seiko1
aardvark wrote:I just made some inquiries with TPG to see what they can offer me. I have been with Exetel since 2006, but the TPG plans seem to be quite good value for money.. unless they charge you twice a month. :)
Do you know how hard it is to rewrite an e-mail not using foul language when you are really wound up?
It came back with "TPG reserves the right not to expose it's employees to such language"
What a fucken joke, I sent back (which was pointless but satisfying) " I reserve the right as an Australian Citizern not to be fucked around with,
by a bunch of completely incompetent fucken curry munching cunts!!!!)
Ar :D ghhh! thats just so much better

Re: TPG........

Posted: Wed Oct 27, 2010 9:34 pm
by hoffy
Haha, i have same probs, every month they charge me twice then refund me half after i ring up, this has happened every month for 18 months :lol: .. The IT fukwits that design these billing systems should be shot, farkin morons.. :lol:

Re: TPG........

Posted: Thu Oct 28, 2010 8:20 am
by Reedy
The short of the long is they provide a decent service but shit support. It is terrible, the only time you get decent support is with a coperate account and then you get to speak to an engineer located in ryde.
aardvark wrote:I just made some inquiries with TPG to see what they can offer me. I have been with Exetel since 2006, but the TPG plans seem to be quite good value for money.. unless they charge you twice a month. :)
I have many clients with TPG but I have an account manager :) At home I am with exetel and can't fault these guys. Shit just works, a god send in the world of IT. I dont mind paying 85 bucks a month for unlimited access with my little 877 router, its uptime could go months at a time with out a reload.

:kuda: