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Re: TPG........
Posted: Tue Sep 21, 2010 10:00 pm
by kevindinho
I thought the TPG call center is in the Philippines, poor Indians
Re: TPG........
Posted: Tue Sep 21, 2010 10:57 pm
by seiko1
waynemorgan wrote:Have to say...I've been with TPG for quite a while now (over 2 years I think) and never had a problem with them. Use the support email and it's usually pretty good....even when I've moved it's been good.
Sorry to hear you're having problems mate

I never did until I moved
"Supposedly" a Telstra Technician is coming here 28/09/10 to do some bloody thing in regard to home phone.....
A Telstra Technician...............God help us all, I hope it's not one like the guy who was sent to a customers
house....spent an hour trying to connect internet....I fixed it in 5 secs
You would think a Telstra tech would know that it's "not" telstra.com ".au" wouldn't you
"s" for steve, "d" for darren, "s" for steve, 0 0 1........."I can get the 0 0 1"....she says
ok then it's "s" for sierra, "d" for delta, "s" for seirra 0 0 1........"Oh now I understand".... she say's
Whatever you do....don't vary from the robotic script fella's and you'll be fine

Re: TPG........
Posted: Tue Sep 21, 2010 11:00 pm
by seiko1
kevindinho wrote:I thought the TPG call center is in the Philippines, poor Indians
I would certainly recognise the Prom de Pil-oPines accent........that aint it at TPG
Remember the TDK does amazing this to my system ad?
All I hear now is TPG does amazing things to my system.........yeah like a nervous breakdown

Re: TPG........
Posted: Wed Sep 22, 2010 9:34 pm
by seiko1
It's gets better and better........................
my dads account is paid from my credit card as he is 78 and doesn't have a clue
I changed accounts......so they cancelled all my card payments and his account
Sooooooooooooooo after two weeks of nice the top blew off..........swearing and carrying on still has some pulling power,
he was reconnected in a matter of hours

Re: TPG........
Posted: Wed Sep 22, 2010 11:20 pm
by hoffy
All telcos are shit...end of story...specially those bigpond cock smokers
Re: TPG........
Posted: Thu Sep 23, 2010 4:01 am
by smithy5
Trouble with all Telco's is, they get paid by how many calls they take in the call centre, not how many problems they solve
Re: TPG........
Posted: Thu Sep 23, 2010 12:40 pm
by Supafrog
smithy5 wrote:Trouble with all Telco's is, they get paid by how many calls they take in the call centre, not how many problems they solve
I've worked for a few telcos... AND managed ot solve 'a few' problems

Re: TPG........
Posted: Tue Sep 28, 2010 9:08 pm
by seiko1
Well FMD it's on....just one little teething problem...
they forgot to activate it
only took twenty mins on the phone and it's FINALLY done.
Very fast, I like it.....lot's

Re: TPG........
Posted: Tue Sep 28, 2010 10:01 pm
by gigksrc
This reminds me of when I had the brilliant idea of using my maiden name to make it easier & every time I did people asked me how to spell Armstrong ????????????????????????
Is it me or is it brain surgery.
Re: TPG........
Posted: Wed Oct 27, 2010 12:23 pm
by seiko1
Re: TPG........
Posted: Wed Oct 27, 2010 12:25 pm
by seiko1
Don't use iexplorer 9 beta...it puts the smileys have way through the last word you wrote ffs
Re: TPG........
Posted: Wed Oct 27, 2010 12:30 pm
by aardvark
I just made some inquiries with TPG to see what they can offer me. I have been with Exetel since 2006, but the TPG plans seem to be quite good value for money.. unless they charge you twice a month.

Re: TPG........
Posted: Wed Oct 27, 2010 1:01 pm
by seiko1
aardvark wrote:I just made some inquiries with TPG to see what they can offer me. I have been with Exetel since 2006, but the TPG plans seem to be quite good value for money.. unless they charge you twice a month.

Do you know how hard it is to rewrite an e-mail not using foul language when you are really wound up?
It came back with "TPG reserves the right not to expose it's employees to such language"
What a fucken joke, I sent back (which was pointless but satisfying) " I reserve the right as an Australian Citizern not to be fucked around with,
by a bunch of completely incompetent fucken curry munching cunts!!!!)
Ar

ghhh! thats just so much better
Re: TPG........
Posted: Wed Oct 27, 2010 9:34 pm
by hoffy
Haha, i have same probs, every month they charge me twice then refund me half after i ring up, this has happened every month for 18 months

.. The IT fukwits that design these billing systems should be shot, farkin morons..

Re: TPG........
Posted: Thu Oct 28, 2010 8:20 am
by Reedy
The short of the long is they provide a decent service but shit support. It is terrible, the only time you get decent support is with a coperate account and then you get to speak to an engineer located in ryde.
aardvark wrote:I just made some inquiries with TPG to see what they can offer me. I have been with Exetel since 2006, but the TPG plans seem to be quite good value for money.. unless they charge you twice a month.

I have many clients with TPG but I have an account manager

At home I am with exetel and can't fault these guys. Shit just works, a god send in the world of IT. I dont mind paying 85 bucks a month for unlimited access with my little 877 router, its uptime could go months at a time with out a reload.
