by MTM Mick » Mon Apr 06, 2009 11:49 am
Hi All,May i please introduce myself as the NEW owner of MTM in Virginia and as of January 2008.This comment was made aware to myself buy a customer who said we had a bad name? Please see that the above comment was made in August 2007,(before myself)and also note that the above person has not used MTM for quite a few years proir to that,I am not saying that your experience was not a good one and would like to re assure anybody who has read this comment to come in and see for yourself,NEW OWNERS,NEW ADDRESS,5/4 Ferric St Virginia,No Problem is too big a problem to let go out the door unsolved,And IF we can not fix your problem we WILL NOT charge you. If a customer of mine leaves my shop not happy please come in and tell me (Mick) and i WILL make sure all is set straight.We have a huge range of tyres and accessories and i want to help your experience be a great one.I will stand behind our products and services that we offer to YOU my customers.Thank You.I am not having a go or trying to say that MTM was a great business or not,But am saying to judge for yourself the changes that have been made for YOU the customer.Thanks Again and Looking forward to seeing you soon,Mick