Strika wrote:Felix Wrote
As far as not insulting them, I reckon they're pretty thick skinned. The more they carry on, often the closer you are to the mark Remember, real estate agents, car salesman, lawyers, these are the demons you must slay to have a happy, peaceful life...
Unfortunately, most people don't attend a car buying training course, like most sales people do to sell them. Therefore, it is perhaps a little irrational to expect them to have manors or extend common courtesy to sales staff. One thing I have noticed as an industry insider, is that fuckwits usually don't get the best deals! Pleasant and courteous clients, who know what they want and are comfortable negotiating are usually the ones who end up being looked after! Just ask yourself this question...who are you more likely to look after. A right fuckwit who is rude to you or someone who shows you some respect and exhibits common courtesy??? I know who got the best deals from me and most are still close friends today!
Yeah everything you said. But reverse it
The guy that sold me the Ranger actually had the decency not to waste my time with crappy bickering over a couple of dollars here and there, threw me the keys within 5 minutes of me asking about it, rang me back when he said he would, asked what it would take to get a sale, and then delivered on it.
Unlike the guy from the local Toyota place, who failed to answer any questions about, you know, fiddly stuff, like the price of a Hilux...tray...towbar...details most people would expect when looking at a new car. Then when told the deal I was offered said "Well if you can get that then you best jump at it!" Word for word that one! Likewise, when looking at the Holden shop at the Rodeo's...talked to the salesman, let him look over my car for a valuation...left my name and number and all the usual guffaw...waited...waited...2 days later I had to rang him - to be given a change over that was
genuinely insulting to my intelligence!
Yep, that dealer training is tops!
Posted: Wed Feb 06, 2008 10:10 am
