TPG the dirty bastards!

[eswen]

so you cant re-new your subscription?
Im on the same plan, but my account expires end of april.

Ive heard great things about iinet

[Sulli]

I'm on the same plan but tpg have been undercutting the market for the last 6 months or so Got this caoparision off whirlpool hope it helps
but its for my area in Brissy
Broadband Choice - Australia's most comprehensive ISP directory

1 plan in comparison sheet


DSL Internode HOME-Extreme-Value $59.95 /mo 24576/1024 20 GB Shaped $129
DSL iiNet medium (iiphone) $69.95 /mo 1500/256 20 GB (+20 GB) Shaped $0
DSL Internode HOME-1500-Value $69.95 /mo 1500/256 20 GB Shaped $129
DSL OzEmail Broadband medium (OzEphone) $69.95 /mo 1500/256 20 GB
(+20 GB) Shaped $0
DSL TPG Internet Premium 1500 $69.95 /mo 1500/256 25 GB Shaped $129
DSL OptusNet DSL Power (rewards) $69.95 /mo 1500/256 20 GB
(+40 GB) Shaped $0
DSL iiNet medium (up to 24Mbit) $69.95 /mo 24576/1024 20 GB
(+20 GB) Shaped $0
DSL OzEmail Broadband medium (24Mbit) $69.95 /mo24576/1024 20 GB
(+20 GB) Shaped $0
Cable OptusNet Power (rewards) $69.95 /mo Max/256 20 GB
(+40 GB) Shaped $0
DSL TPG Internet Premium 1500 + VoIP $69.99 /mo 1500/256 25 GB Shaped $129

set up cost are at the end of each line but it appears that there is maybe price fixing in a competitive industry just like petrol

SO i'll probably cop the increase but take the VoiP option and attempt to cut costs there besides it's that time of year even my beer went up $1.00 a carton

I havn't got the email yet from TPG but thanks for the heads up as it won't be quite a
Regards to all

[Neilp]

As both an ex-customer and an ex-employee, I'm not the slightest bit surprised.

Cost control is priority 1 2 and 3 for those guys - that's how the company has been in business for 20 odd years. Customer service is something that I don't think they'll ever get the hang of, because it interferes with cost control. Their thinking is along the lines of "Yes we lost a heap of customers when we discontinued our plan with only 4 weeks notice, but at least we didn't lose 2 cents on our resale of bandwitdth!"

I too am an ex-employee of TPG (Brissie) and as John H said am not surprised in the least, the owner DT is a very ruthless SOB a very rich one mind. Customer service has never been one of there strong points as an ISP provider.


Neil

[ozx6r]

telpacific has 1500k for $79.95 unlimited dl

shaped for the top 3% downloaders

[Plaz]

I'm with Momentum Internet http://www.momentuminternet.com.au best I could find by far, $59.95 per month adsl2 40gb D/L 2400/512.....only issue is the mailto:email..blahblah@momentuminternet.com.au takes for ever type.

Oh and I just wanted to stir Jase cause he can't get adsl 2

[icebreaker]

I'm with TPG too, have been with them for about 6 months at the last house then relocated here about 6-8 months ago.. Still no email.
But I've decided I'm going to can my account with TPG at teh end of Feb cause my anniversary date is 29th of each month, plus I'll be at the supers so if it takes a few days I won't really be around much to notice.


MMMmmm 36g a month plus uncapped 1am - 10am... Roll on 120gb a month... MMMmmmm


Think I might need to look at getting another 250gb Hard Drive.. lol

[ZZR_Bandit]

Did anyone else that uses TPG get this email??

"Dear Valued Customer,

The ADSL Broadband plan you currently subscribe to (1.5M Value Unlimited) is no longer offered. We apologise for any inconvenience, however this has been necessitated by changes to our costs for your plan.

In order for you to continue receiving TPG's Broadband service you need to migrate to another plan before the expiry date of your current subscription on 15/02/2006."

The bastards.... Now what?

I GOT ONE OF THOSE!!!!! The bastards said that if I wanted to keep the 1.5M then I would have to pay $80 a month instead of the $50 a month I was originally paying. Bloody theiving BASTARDS!!!

[Stereo]

I'm with Momentum Internet http://www.momentuminternet.com.au best I could find by far, $59.95 per month adsl2 40gb D/L 2400/512.....only issue is the mailto:email..blahblah@momentuminternet.com.au takes for ever type.

Oh and I just wanted to stir Jase cause he can't get adsl 2

You can buy your own domain for $80 for 3 years.....

I have a few

Wanna buy one? haha

[Mizz ZZR]

Wow, I have a TPG ADSL account which costs a measley $20/month, and have had it for over a year now.

Its limited to 200meg/month, but that's generally enough for me, cause I do most of my surfing at work. Its rare that I go over that, and when I do its only a couple of bucks.

I haven't received any email yet, and I'm prayin I don't.

[mick_dundee]

Think you;re pretty safe Karen, seems is ostly the top of the tree they are trying to chop down, yet to receive my email having said that so hopefully i've slipped thourgh the net, know their internet accounting package is a pos software so i'm a chance

[MickLC]

Wow, I have a TPG ADSL account which costs a measley $20/month, and have had it for over a year now.

Its limited to 200meg/month, but that's generally enough for me, cause I do most of my surfing at work. Its rare that I go over that, and when I do its only a couple of bucks.

I haven't received any email yet, and I'm prayin I don't.

Same here, but my account date is around the 3rd of the month so I'll be waiting till next week before I get too hopefull

[mick_dundee]

Well now a week after Jason got his email and still nothing from TPG for me Having said that, keep going as I am this month and it's bound to happen, billing period starts on the 21st and done 18.5 Gb already, still 21 days to go before I can start anew

And yes, I do know I can carry on beyond the 20Gb mark but I really have no desire to go back to dialup speeds so will keep my 1Gb headroom for now

[aardvark]

Looks like I'm off to Exetel.

And Mick, apparently people have been getting these emails for a couple of months now. I'm sure your time will come.

[hidepenny]

i reckon iinet is pretty good, free upgrade to adsl2 when they are discontiueing their adsl1 products

[icebreaker]

I'm hanging for ADSL2!!!!!!!!! Bring it on!!!