NRMA - The sneaky insurance co.

[troyh78]

G'day,

Just thought I'd share my recent experience with NRMA comprehensive insurance for my '03gpx250r.

I was with them last year (paid about $520), and they sent a renewal this year for same price. What was different however, is that last year I had choice of repairer - this year it is now considered an optional extra that will cost me an extra $70!

The end result was I rang around and found a competitive quote from Arista (thanks to your various references from this forum , and now I'll pay about $540 with them, including choice of repairer.

I thought NRMA was sneaky because unless I read the fine print and noticed that I no longer had the choice of repairer 'option', I would have been none the wiser. I've also heard that NRMA will be posting pics of crashed bikes on the net forcing their repair companies to bid on the price of repairs, and NRMA will give the job to the cheapest bid...I don't like what this might mean for the quality of repairs done to my bike...

Cheers,
Troy

[samhasa636]

I've also heard that NRMA will be posting pics of crashed bikes on the net forcing their repair companies to bid on the price of repairs, and NRMA will give the job to the cheapest bid...I don't like what this might mean for the quality of repairs done to my bike...

I honestly cannot see that scheme lasting long. No business could stay in business doing "sight unseen" repairs based on a couple of lo-res photos. A photo will never show a frame bent 10mm out of square.

So the standard of work drops and word will spread like wildfire that NRMA repairs are nothing more than cheap patch ups. Then, in time, no one will have insurance with NRMA (perhaps that is their intention).

[aardvark]

Troy, is that you? My god, how you've changed since we saw you last... You've grown a couple of inches. And put on some weight. And that beard. I almost didn't recognise you.

[Neka79]

yea..where the fuk u been mate??

[troyh78]

hey boys, it's been a new set of tyres, chain and sprockets since I was last spoke...

came across a dilemma of no longer being able to spend time reading all the e-mails coming in from the subscribable lists...and didn't come up with a workable alternative!

so am around but just far less...

still riding 100+ km's to/from work everyday though, and still love it!

[troyh78]

I honestly cannot see that scheme lasting long. No business could stay in business doing "sight unseen" repairs based on a couple of lo-res photos. A photo will never show a frame bent 10mm out of square.

So the standard of work drops and word will spread like wildfire that NRMA repairs are nothing more than cheap patch ups. Then, in time, no one will have insurance with NRMA (perhaps that is their intention).

i know it sounds dodgy but it seems to be so true that the MTA is going to create their own insurance agency so they don't have to deal with nrma:
http://sundaytelegraph.news.com.au/stor ... 78,00.html

[MickLC]

They kind of do something like that with contents insurance as I found out recently. Suppliers put there prices up and the insurer can pick from the cheapest for the items they are looking for. The order then goes to the supplier who then contacts you and gives you the opportunity to upgrade or change things, then they send it off to you.
The problem is they don't always have the stuff in stock so there can be a bit of a wait, but overall I got some good gear that was better than what was pinched.

[Shifty]

An insurer cannot change the policy document at renewal without sending you a new copy and a letter specifically advising you that there have been some changes that may affect you (they do not have to point them out specifically as long as they send you a new policy document and advise you to read it).

They have the right to change details on the schedule (sum insured or excesses, for example) year to year and it is up to you to read what they sent you.