Shifty wrote:It's a legal contract for fark's sake. If you follow the policy to the letter then they follow the policy to the letter. You don't play ball, they don't play ball... simple as that.
Shifty. Excellent contribution to this forum. Perhaps you can shed some light on an issue I have with Insurance, one I believe is very important.
Since you make the point above perhaps you can explain to me why it is impossible to view (in any form) a copy of the policy. I am not talking about the small booklet now called (presumably for legal reasons) a Product Disclosure Statement.
I called my insurer and asked to have a copy of the policy sent to me, or at the very least an online resource where I could view that policy. The repsonse was less than comforting. Apparently the policy does not exist, I can't be sent a copy because of its sheer size (clearly, not the PDS).
With that in mind, how can I possibly be expected to follow a policy to the letter if, even after a direct request, the policy cannot be provided.
I honestly believe its the fine details in the policy which are the most important.
So what's the story?
PS.
Despite my gripes with insurance I also believe it is a necessary evil. I have always had it, and I expect I always will.