dreamgirl62 wrote:well ratmick, all I can say is I have always had great service from them, my services have been great and the guys very honest with me... so I feel they have done right by me..... I would recomend them....
I'm not saying
you didn't get great service from them, and yes it
may have been an isolated incident, but if you leave one front caliper of anyone I know's front brakes loose (so loose it falls off while the person involved was riding in traffic) I'd be taking my business elsewhere. You don't normally walk away from that sort of negligence, never mind walk away pain-free (and if it happended to me, probably needing clean underwear).
...Although in fairness I did move up to Woodend at roughly the same time, and it's a right-royal pain for me to get to/from now. So although they probably deserve a second chance (there's not that many Kawasaki dealers out there) it's unfortunately not really an issue

.
FWIW I've also had a crap and possibly dangerously negligent experience at another well-renowned Melbourne shop but I gave them an earful (and another member gave them a bollocking) and the last time I took my bike in it was spot-on (and they'll get my business next time, plus probably my next bike).